Troya, in the performance of its business activities and in line with its Vision and Mission, is committed to the continuous improvement of the Quality System through the application of the following guidelines:
- Guarantee the focus on the customer, by meeting their expectations, legal requirements and other requirements related to the products and services provided;
- To guarantee and continuously improve its processes, products and services, establishing and monitoring goals and targets;
- To act with competent and qualified workforce, encouraging innovation and diversity of thought;
- Prioritizing methods and processes that favor the continuous improvement of Quality and Competitiveness.